Privacy Policy

OZWORKS FNQ Pty Ltd (ABN 53 693 388 019) ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website at ozworks.com.au or submitting an enquiry to us, you agree to the collection and use of information in accordance with this policy.

We may collect the following types of personal information:

• Contact details — your name, phone number, and email address when you submit our contact form or reach out to us directly.
• Project information — details about your property, project requirements, or location that you choose to share with us.
• Usage data — standard web server logs including your IP address, browser type, and pages visited. This data is collected automatically and is not linked to your identity.

We do not collect sensitive information (such as health, financial, or government identifier data) through this website.

We collect personal information:

• Directly from you when you complete and submit our contact or quote request form.
• When you contact us by phone, email, or social media.
• Automatically through standard web server logs when you visit our website.

We use your personal information to:

• Respond to your enquiries and provide quotes for construction services.
• Schedule site visits, assessments, and project work.
• Communicate with you about your project throughout its lifecycle.
• Comply with legal and regulatory obligations.
• Improve our website and services.

We will not use your information for unsolicited marketing without your consent.

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

• Service providers — trusted third parties who assist us in operating our website or conducting our business (e.g. email delivery services), subject to confidentiality obligations.
• Professional advisers — such as engineers, certifiers, or council bodies where required to complete your project.
• Legal authorities — where required by law, court order, or government regulation.

Your personal information is stored securely. We take reasonable steps to protect it from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our contact form submissions are transmitted via encrypted connections (HTTPS).

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of information transmitted to us online.

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer required, we will take reasonable steps to destroy or de-identify it.

Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate, out of date, incomplete, or misleading.

To make a request, please contact us using the details below. We will respond within a reasonable timeframe (generally within 30 days).

If you believe we have breached the Australian Privacy Principles or this Privacy Policy, please contact us in the first instance. We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Our website may contain links to third-party websites (such as Facebook). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

We may update this Privacy Policy from time to time. The current version will always be available on this page with the date of last update noted at the top. Continued use of our website after any changes constitutes your acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please contact: